Privacy Policy

Your privacy is important to Your Santa Barbara County.  Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Effective Date: 04/27/25

Welcome to Your Santa Barbara County (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yoursantabarbaracounty.com, in accordance with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.

1. Who We Are

Your Santa Barbara County collects, uses and is responsible for certain personal information about you.

2. Information We Collect

YourSantaBarbaraCounty.com may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• IP address
• Billing information (if applicable)

* You are not required to provide any personally identifiable information to simply access or visit this website.

Non-Personal Information

• Domain information and “cookies” (small files saved on your hard drive by your web browser)
• Browser type and version
• Device information
• Technical Information about your means of connection to this website (ex. Operating systems, internet service providers)
• Pages you visit
• Time spent on pages
• Search terms you use on our website
• Links you may select from our website to other areas of the Internet

We collect this information when you:

• Visit our website
• Voluntarily sign up for e-mails or free gifts
• Register for a class or presentation
• Leave comments
• Fill out any type of form
• Sign up for newsletters
• Order a service or product
• Interact with us via email or social media

* We use this information to analyze website performance, track user patterns, save information from previous visits and customize your experience.  We will always ask your consent to use cookies.  YourSantaBarbaraCounty.com or its third-party vendors may collect non-personal information through the use of these technologies. 

* If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.

3. How We Use Your Information

We may use your information to:

• Send emails
• Provide, operate, and maintain our website
• Process and fulfill orders
• Deliver service and products
• Complete customer transactions
• Oversee contests and promotions
• Communicate with you, including responding to inquiries
• Improve our services and website
• Comply with legal obligations

We do not sell your personal information.

4. Who We Share Your Information

YourSantaBarbaraCounty.com respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent. We may share your information with:

• Our Third-party suppliers 
• Vendors who help us operate our website and services
• Creditcard processors
• Shipping Companies
• Legal authorities if required by law
• In connection with a merger, acquisition, or sale of all or a portion of our assets

All third parties are obligated to protect your data and use it only for the services they provide to us.   For a list of our third-party suppliers, please email us. This data sharing enables us to deliver goods. Those third-party recipients are based outside the European Economic Area — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA.

YourSantaBarbaraCounty.com may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.

If you give YourSantaBarbaraCounty.com your permission, it may also use personal identification information for internal or external marketing and promotional purposes.

On occasion, YourSantaBarbaraCounty.com may collect personal identification information from you in connection with optional contests, special offers or promotions. YourSantaBarbaraCounty.com will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.

We will not share your personal information with any other third party.

5. Your Rights and Choices

If you are a California resident (CCPA Rights):

• You have the right to request to know what personal data we collect, use, disclose, and sell.
• You have the right to request deletion of your personal information.
• You have the right to opt out of the sale of your personal information (Note: We do not sell your data).
• You have the right to non-discrimination for exercising your privacy rights.

To exercise your rights, email us at [email protected]

If you are a resident of the European Economic Area (GDPR Rights):

• You have the right to access, update, or delete the information we hold about you.
• You have the right to object to our processing of your personal information.
• You have the right to data portability.
• You have the right to withdraw consent at any time if processing is based on consent.

To exercise your rights, email us at [email protected]

6. Data Retention

We retain your personal information for 6 years as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting obligations.

7. Why We Can Collect and Use Your Personal Information

YourSantaBarbaraCounty.com collects and uses your personal information for the following lawful bases:

• To send emails
• Fulfill orders
• Deliver services and products
• Complete transactions
• Oversee contests and promotions
• Improve website performance and customer service

* Please note that by enrolling into any of the Your Santa Barbara County Guides you agree to receive automated SMS and email communications.

8. International Data Transfers

If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. We take appropriate measures to ensure your data is treated securely.   By using this website, participating in any of its services and/or providing your information, you consent to this transfer.  We will not otherwise transfer your personal data outside of the United Kingdom OR EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

9. Your Rights

If you wish to stop receiving emails from YourSantaBarbaraCounty.com, you can unsubscribe at any time. Every email we send includes clear instructions on how to opt out of future communications.

If you are located within the European Economic Area (EEA) and protected by the General Data Protection Regulation (GDPR), you are entitled to several important rights at no cost. These rights include:

• The right to fair and transparent processing of your personal data, with clear information about how we use it.
• The right to access the personal data we hold about you, along with supplementary details already outlined in this Privacy Notice.
• The right to request corrections to any inaccurate or incomplete information we maintain.
• The right to request that we delete your personal information in certain circumstances.
• The right to obtain and reuse your personal data across different services, allowing you to request transmission of that data to a third party.
• The right to object at any time to the use of your personal data for direct marketing purposes.
• The right to object to automated decision-making that significantly affects you or produces legal consequences.
• The right to object, in certain cases, to our continued processing of your personal data.
• The right to restrict how we use your personal information in specific situations.

Additionally, you may have the right to seek compensation if you suffer damages due to our violation of data protection laws.

For more detailed guidance on your rights under GDPR, you can visit the UK Information Commissioner’s Office (ICO) website at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights.

If you wish to exercise any of your rights, please:

• Contact us via email, phone, or postal mail.
• Provide sufficient information to verify your identity (such as your username or registration details).
• Submit proof of your identity and address (for example, a copy of your driver’s license or passport along with a recent utility or credit card statement).
• Specify the information to which your request pertains, including any relevant account or reference numbers.

10. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure.  Access to your personal information is limited to those who have a legitimate business need.  Anyone processing your information will do so with confidentiality and only in an authorized manner.

However, no electronic transmission or storage of information is completely secure, so we cannot guarantee absolute security.  Should a suspected data security breach occur we have procedures in place to deal with it.  We will notify you and any applicable authorities of suspected data breaches where we are legally obligated to do so.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

12. Third-Party Links

Our website may contain links to third-party websites and services. Any third-party links are subject to separate privacy policies from ours.
YourSantaBarbaraCounty.com not responsible or liable for the privacy practices or content or actions of those third parties. We encourage you to review their privacy policies.

13. Children’s Privacy

Our services and website are not intended for persons under the age of 13.
YourSantaBarbaraCounty.com does not knowingly collect personal information from anyone under 13 years of age.  YourSantaBarbaraCounty.com prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information.  Should any information be collected from individuals under the age of 13 that information will be deleted.

14. How to Complain

We hope that we can resolve any concerns or questions you may have about our use of information.  If you are in a European Union State (or European Economic Area) state, you may be covered under the General Data Protection Regulation.  You may lodge a complaint with a supervisory authority where you normally work, normally live, or where any alleged infringement of data protection laws occurred.

15.  Changes to This Privacy Policy

We may update this Privacy Policy from time to time.  We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

[email protected] or
The House Dealers, PO Box 1470, Lompoc, CA  93438

17. Need additional help?

If you would like this notice in another format please contact us.  (See “16.Contact Us” above)